Privacy Policy
Sawatdi is committed to being transparent about how personal information is collected, used, and protected when you engage with our courses and website. This policy explains our practices in plain language so you can make informed decisions about sharing information with us.
Last updated: 14 March 2026 | Effective: 14 March 2026
1. Who We Are
Sawatdi is an educational course provider based in Bangkok, Thailand, specialising in insurance literacy and protection planning for adults over 40. Our registered address is 33 Charoen Nakhon Road, Khlong San, Bangkok 10600. For privacy-related questions, you may reach us at [email protected].
As the operator of this website and the courses offered through it, Sawatdi acts as the data controller for personal information collected through our online enquiry forms and enrolment processes.
2. Data We Collect
Information you provide directly
- Full name and preferred form of address
- Email address and phone number (where provided)
- Messages or enquiries submitted via the contact form
- Course enrolment details
Information collected automatically
- Browser type, device type, and operating system
- Pages visited and time spent on each page
- IP address (anonymised where possible)
- Referring website or search query
Retention periods
Contact and enquiry records are kept for up to 24 months. Enrolment and course records are retained for five years for educational and administrative purposes. Analytics data is kept in aggregated form only, with no personally identifiable information retained beyond 14 months.
3. How We Use Your Data
- To respond to your enquiries and questions in a timely manner
- To process enrolment and coordinate course access and scheduling
- To send course materials, session reminders, and post-course resources
- To improve the quality and structure of our educational content
- To understand how our website is being used and where improvements are needed
- To comply with applicable laws and record-keeping obligations under Thai law
We do not use personal information for automated profiling or for any purpose unrelated to the educational services we provide.
4. Legal Basis for Processing
Sawatdi processes personal data under the Thailand Personal Data Protection Act B.E. 2562 (PDPA). Our processing relies on the following legal bases:
- Consent — for marketing communications and optional newsletter updates
- Contract performance — to deliver the course or service you have enrolled in
- Legitimate interests — for website analytics and service improvement, where these do not override your rights
- Legal obligation — where we are required to retain records by Thai law
5. Data Sharing
We do not sell, rent, or trade personal data. Limited sharing occurs only in these circumstances:
- Service providers — third parties who assist with website hosting, email delivery, or analytics, operating under data processing agreements
- Analytics platforms — aggregated, anonymised data may be shared with platforms such as Google Analytics
- Legal compliance — if required to do so by Thai courts, regulators, or law enforcement under due process
Any third party handling data on our behalf is required to protect it with standards comparable to our own.
6. Data Protection Measures
- All data transmitted via our website uses TLS encryption (HTTPS)
- Access to personal data is limited to authorised staff on a need-to-know basis
- Systems are reviewed periodically for vulnerabilities and access anomalies
- In the unlikely event of a data breach affecting your rights, we will notify you in accordance with PDPA obligations
7. Cookies
Our website uses cookies to understand how visitors interact with our content and to remember your preferences. Essential cookies are required for the site to function. Optional analytics and preference cookies are only placed with your consent.
You can manage your cookie preferences at any time through our Cookie Policy page.
8. Your Rights
Under the Thailand PDPA, you have the following rights regarding your personal data:
- Right to access — request a copy of the personal data we hold about you
- Right to rectification — ask us to correct inaccurate or incomplete information
- Right to erasure — request deletion of your data where there is no longer a lawful reason to retain it
- Right to restrict processing — ask us to limit how we use your data in certain circumstances
- Right to data portability — receive your data in a structured, machine-readable format
- Right to object — object to processing based on legitimate interests
- Right to withdraw consent — withdraw consent at any time where processing is consent-based, without affecting any prior processing
To exercise any of these rights, please write to us at [email protected]. We will respond within 30 days. If you feel your rights have not been respected, you may contact the Office of the Personal Data Protection Committee (PDPC) in Thailand.
9. Third-Party Links
Our website may contain links to external resources, such as Thai government insurance information portals or educational references. We are not responsible for the privacy practices of those external sites. We encourage you to review their privacy policies before sharing any personal information with them.
10. Children's Privacy
Our courses and services are intended solely for adults aged 40 and above. We do not knowingly collect personal data from anyone under the age of 18. If you believe a minor has submitted information through our website, please contact us at [email protected] and we will remove that information promptly.
11. International Data Transfers
Sawatdi operates from Thailand and stores data primarily within Thai-compliant systems. Where a service provider processes data outside Thailand, we ensure appropriate contractual protections are in place consistent with PDPA requirements. We do not transfer data to countries without adequate data protection standards unless required by law.
12. Policy Updates
This policy may be revised from time to time as our services evolve or as regulations change. When updates are made, the revised version will be published on this page with a new effective date. We encourage you to review this page periodically. Continued use of our website following a policy update constitutes acceptance of the revised terms.
13. Contact Us
If you have questions, concerns, or requests relating to this privacy policy or your personal data, please reach out to us:
- Email: [email protected]
- Phone: +66 94-517-2863
- Address: 33 Charoen Nakhon Road, Khlong San, Bangkok 10600, Thailand